Privacy Policy

Last updated: June 1, 2026

Atlas Air & Heat, LLC ("we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have. It applies to our website and to the services we provide.

1. Information We Collect

We collect information you provide directly and information collected automatically:

• Contact details — name, phone, email, and service address when you request a quote or book service.
• Service information — details about your HVAC equipment, the issue you describe, and appointment history.
• Payment information — processed securely by our payment partners; we do not store full card numbers.
• Automatic data — IP address, browser type, pages visited, and similar analytics data collected via cookies.

2. How We Use It

• To schedule, perform, and follow up on the services you request.
• To provide estimates, invoices, warranties, and maintenance reminders.
• To respond to inquiries and provide customer support.
• To improve our website and services and, with your consent, to send marketing communications.
• To comply with legal obligations and protect against fraud.

3. Sharing & Disclosure

We do not sell your personal information. We share it only with trusted service providers who help us operate (such as scheduling, payment, and communications platforms), when required by law, or in connection with a business transfer. These providers are contractually obligated to protect your information.

4. Cookies & Tracking

We use cookies and similar technologies to run the site, remember preferences, and understand traffic. You can control cookies through your browser settings. For details, see our Cookie Policy.

5. Your Rights

Depending on where you live, you may have rights to access, correct, delete, or obtain a copy of your personal information, and to opt out of certain processing. Texas residents have rights under the Texas Data Privacy and Security Act (TDPSA), including the right to confirm whether we process your data and to opt out of targeted advertising and the sale of personal data. To exercise any right, contact us using the details below; we will respond within the time required by law.

6. Data Security

We use administrative, technical, and physical safeguards designed to protect your information. No method of transmission or storage is completely secure, but we work to protect your data and limit access to those who need it.

7. Retention

We keep personal information only as long as needed to provide services, meet legal and tax obligations, honor warranties, and resolve disputes. When no longer needed, information is securely deleted or anonymized.

8. Children's Privacy

Our website and services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, please contact us so we can delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date above reflects the most recent changes. Material changes will be posted on this page.

10. Contact

To ask a question or exercise your rights, email privacy@atlasairheat.com, call (713) 555-0142, or write to Atlas Air & Heat, Attn: Privacy, 4200 Bissonnet St, Houston, TX 77005.

This page is provided for a demonstration website and does not constitute legal advice. Consult a qualified attorney before publishing a privacy policy for a live business.